Upholding Integrity, Moving Forward Together: The 15-Years Legend of Jepmaster Machinery Trading with Dongcheng Brand

On November 08, 2023

Located in Puchong, Selangor, Jepmaster Machinery Trading was founded in 2002 by Mr. Chan Choon Teck. Specializing in the sales and maintenance services of power tools and construction machinery, the company embarked on a remarkable journey with the Dongcheng brand in 2008, marking a steadfast commitment that has spanned 15 years.

In the initial stages, Jepmaster was skeptical about any Chinese power tool brand due to the perceived instability in product quality and subpar after-sales service. However, the founder of GL BOSUN DIAMOND TOOLS (M) SDN BHD, the Malaysian distributor of Dongcheng, Mr. Ricky Lim, personally visited on multiple occasions. His genuine efforts and commitment eventually won over Mr. Chan, prompting Jepmaster to embrace and start selling the Dongcheng brand.

Today, Jepmaster Machinery Trading exclusively sells Dongcheng products for its power tools, making them a loyal customer of GL BOSUN DIAMOND TOOLS (M) SDN BHD. Mr. Chan Choon Teck sums up his understanding of running a business, emphasizing the importance of integrity, keeping promises, product stability, and prioritizing service.

In the 15 years of collaboration, Dongcheng has not only earned Jepmaster’s trust but has also witnessed significant strides in Chinese power tool brands’ quality and service. Ricky Lim’s persistence and sincerity have injected vitality into this partnership, proving that with authenticity and dedication, even initially underestimated products can capture the market through outstanding quality and service.

Mr. Chan Choon Teck’s experience teaches us that in the entrepreneurial journey, upholding integrity and consistency in actions are paramount. The stability of product quality and a service-centric approach are key to building customer loyalty. The 15-year legend of Jepmaster Machinery Trading with the Dongcheng brand is a profound testament to this philosophy, inspiring us to forge ahead with determination and jointly create success in the business landscape.